Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. Head to B.B. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. Rather than adding extra to hotel service charge, you can also donate to crew fund. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Crew Appreciation and Service Charge Policy. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. You should have it available at the gangway when disembarking so please DO NOT pack it in your tagged luggage. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. If you have enough credit to cover it, why get excited about it? Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. the vessel leaves. And I have been successful with just putting gambling money on room account and then cashing out at casino. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Cigarettes may also be subject to a tax imposed by state and local authorities. For folks who can't cover this much hold, a cash deposit of less money can be used. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. And I have been successful with just putting gambling money on room account and then cashing out at casino. They say can't use for casino, but neve Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. Frequently Asked Questions | Holland America Shore Excursion credit must be used on corresponding cruise and is non-refundable. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Please call the Guest Accessibility Department for detailed information. Yes, you are correct. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. documents, along with new luggage tags. Cash is not accepted for individual transactions, e.g. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). We welcome you to consult with your Image Creators for all your photographic needs. Please Note: This online procedure must be completed prior to your sail date. If you have a chronic medical condition, please bring a recent report from your physician. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. Reservations and dining times will be available to pre-reserve. The first way would be is that the deposit would be paid for him (as well as for my husband and me), BUT when we get on the ship, tell them to turn off his card. Offer and/or its terms may be modified or withdrawn without prior notice. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic Please contact us or your travel advisor for more information. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Hours are from 6:00am until 9:00pm. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. If you reside in the UK please visit. Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. Internet is accessible from the comfort of workstations on board or from a personal laptop. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Purchase a Surf plan. If you do not see our representatives, pleasehave one paged. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. All professional services are available from 8:00am until 10:00pm. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. This means that, in addition to paying for the cruise, airfare, excursions and incidentals, you also have to budget for that extra $1,200 or at least to not be available to you during that time. The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account (they are paying our deposit because we could not afford it). A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Casual dining is available in the Lido Market every night. attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. All other questions and concerns regarding air arrangements should be directed to your travel advisor. The luggage tags are clearly marked with your ship name. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. For more information see our transfers FAQ. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. prior to debark. In Seattle. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. You are responsible for complying with the policies. Safety begins with the design of our ships. Holland America Hope it works out for you. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. 19952023, The Independent Traveler, Inc. Holland America Offers Limited-Time Onboard Credit For Military For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Or please visit royalwed.com. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. We are equally passionate about protecting and preserving the pristine destinations that we visit. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. Guests are urged to complete the Online Check-in process before leaving home. It's not a deposit, but they do hold the funds on your card. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Place a card with your name and address inside your baggage, as well as on the outside. Mostlocations will accept major credit cards, and some will accept U.S. dollars. Receive exclusive upgrades and bonus amenities when you book early. When you buy cocktails, bottled water, sodas, anything from any bar, a 15% gratuity is automatically added on. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. Some clearances will require face to face inspections, details will be communicated to you onboard. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. Transfers are available to Flight Ease guests and to guests who have independent flight plans. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. The best time to book your next cruise is while cruising with Holland America Line. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. Taxes, Fees & Port Expenses are additional amounts to fares listed. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. I don't want to judge anyone's finances, but I would be a little concerned travelling without a few extra thousands on the card for sudden emergencies. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. ONE THING THAT I WOULD LIKE ALL OF US TO DO - on your HAL surveys, recommend that HAL allows us to use OBC toward tours booked prior to boarding. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. The amount of Onboard Credit you'll recieve is based on your stateroom selection. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. An additional charge may be applied. Be certain to bring along a record of all your vaccinations. Important Customs information and shopping maps will be provided at the talk. This thread has been helpful to usnewbies on HAL. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Limited time offer, Savings for Onboard Bookings Only. I've had rental car companies put holds of $300-$500 on my credit card. Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location. I still think it is too much, though. Please complete the Online Check-In process at. Complimentary In-Room Dining is available 24 hours a day. Also, you will need your ship card when you disembark. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. Holland America Line does not discriminate against persons on the basis of disability. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. Offer applies to 1st/2nd guests in a stateroom only. Please note: This service is available only on days of sailing. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. The amount of compensation will be determined by the difference between the booked fare and the current available fare displayed on HollandAmerica.com the day the request is received by HAL. Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. Choose from a wedding on board one of our ships or at a land destination. No internet purchase required to download or use on board. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Please log in to purchase your shore excursions. Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, how much does it cost to take a holland america shuttle from fort lauderdale, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. Get closer to Alaska's natural wonders aboard our perfectly sized ships. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. Capacity is limited for many activities, so book early using your Onboard Credit. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. No. locations will accept major credit cards, and some will accept U.S. dollars. Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. ), after handling money and pens, and after using the restroom. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. Printable luggage tags are available at the Online Check-In start page. It also saves you from checking a bunch of charges on your on board account. OBC is merely a reduction in the amount that you have spent during the cruise. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. We seek, to the extent feasible, to accommodate guests with disabilities. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. 5 Things to Know About the Holland America Line Credit Card However, effective on voyages commencing July 1. Onboard credit amount is based on length of cruise and stateroom category booked. Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. For ships without Tamarind, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto. Must Book By Mon, Feb Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. Hope all HAL ships will soon have this. Mobile Phones: Holland America Line, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. Additional quantities may be entered, although they will be subject to duty and IRS taxes. So now that they are not letting you use the non refundable in the casino, and since they use the non refundable OBC first, I wonder if this means that we can't charge to our account in the casinountil the non refundable is used up when you have both non refundable and refundable OBC? Previously with RCCL and with Carnival I have never run into this. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. I'm sure the staff would be grateful. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. Florida_gal_50. Please have the ships name, your partys name and stateroom number before you call. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. Gratuities for other services, including, but not limited to, bar, dining room, wine accounts and spa/salon services, are not included. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise.
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